Delete your account

Delete in the app

This page was last updated on 27 October 2026. Open Account → Delete account. Confirm with your password and the word DELETE. The app then shows Account deleted. That notice confirms the request was accepted. Starting deletion freezes the account immediately and signs you out. Removing the login and direct personal data finishes afterwards. There is no promised completion time.

The deletion job removes the sign-in, email, name, phone, roles, preferences, and push devices. Files that belong only to that person are removed. A file attached to a shared property record can remain with that record. Invitation email addresses tied to the account are removed or replaced. Durable invitation jobs tied to the account drop the recipient email, the invitation token, and the inviter name. An invitation email already accepted by the provider cannot be recalled and follows that provider's retention policy. Subscription links stored for the account are removed.

Property, tenancy, rent, bond, bill, maintenance, inspection, and message records that another person is allowed to see can remain. The shared history keeps a pseudonymous actor so those records stay intact. Other people see the name Deleted user, not the deleted person's email, phone, or profile name. Copies in backups are removed when the backup expires. Retention follows policy version 2026-10-27.

You do not have to email support to delete an account you can sign in to with a password. If you cannot sign in, or this sign-in method cannot be confirmed with a password, email hello@rentwise.dev from the address on the account.